If the lock of the charging cable on the EV charging box does not open, you can manually remove the lock as a last resort. To do so, you must open the EV charging box.
Risk to life due to electric shock
There is a risk of electric shock when working on the electrical installation of the EV charging box. All work which requires the EV charging box to be opened may be carried out only by an electrician.
Also observe the documentation for the EV charging box (assembly instructions and operating manual). You can download the documents in the product catalogue.
Ensure that the EV charging box is switched off and has zero potential.
The panels on the EV charging box are held in place with magnets and can be easily removed.
ATTENTION: The LED ring in the top housing cover is connected to the charge controller with a cable.
You can now look into the EV charging box from above. The actuator is located directly behind the outlet. A small red lever is visible on the rear of the actuator.